FAQ

How long will it take for my order to be processed?

All orders take between 2-5 business days to be processed.

Will I receive a confirmation email of my order?

Yes. You will receive an order confirmation email once an order is completed. 

How long does shipping take?

Once shipped (after the 2-5 day processing window) all orders can take approximately 2-4 weeks for delivery. Some orders may take longer and will be stated under the product description. Please be advised that there is always a possibility of a delay depending on weather and your local post office which is out of our control. 

Do you offer free returns?

We do not. Buyer is responsible for the cost of shipping when sending an item back.

What if my item is defective?

If you feel that you have received a defective item such as a tear/rip please email us immediately at JustLexBoutique@gmail.com and attach a picture of the item.